Phone System Technicians
Phone System Technicians represent an interesting and profitable opportunity for both parties. We have been incredibly successful helping technicians keep their customer base while passing the day to day operations on to our dispatch group.
We have found that some technicians are having difficulty with:
- Low pricing in the marketplace making it hard to
stay competitive
- Keeping up with certifications or new technologies
- Collections
- Not having enough customers to stay in business
- Not being able to handle inbound support calls in a
timely manner
DiscountCall is unique in that we compensate our technicians for the sales they help generate whether they’re existing relationships or new ones. Are you interested in having DiscountCall service all or a portion of your existing accounts? Unless you request otherwise, you would be the technician handling the account while we handle administrative tasks such as dispatch and collections.
Examples of how you can work with DiscountCall:
Example 1: Some Phone System Technicians have passed their entire customer base to us, including customer invoicing. The Technician enjoys a pre-negotiated commission along with the choice of doing the work or having us assign another technician. Technicians who have worked with us in the past have said it was more profitable to pass DiscountCall business leads and let us do the work while they sat back and received commission checks for new sales and concentrated on other profitable ventures. One technician admitted it wasn’t profitable to drive all over the city handling ID10T’ers.
Example 2: A Phone System Technician gave us a large local account that had grown beyond his capabilities and had locations nationwide. He kept his customer base while we cultivated and nurtured his multi-location prospect, which turned into a large deal that now pays him every time we sell our products. Yes, he still gets to service the customer locally while DiscountCall handles the dispatching. He gets the best of both worlds by being paid for the referral and as a Technician.
Example 3: We had a Technician who didn’t want to be associated with the customer any longer because the personnel had changed and they needed upgrades that went beyond his expertise. They were in need of a VoIP compatible system and a few other features that he wasn’t familiar with and didn’t want to learn. In this case, he turned into a traditional Referral Partner by helping us maneuver through the decision making process while recommending us when the vendor asked who to go with! For working less than 30 minutes, he was mailed a commission check for 10 percent of the sale.
By utilizing DiscountCall, we can help you in many ways while providing an alternate revenue stream.
Talk about a Win-Win-Win! See below!
Benefits for your Clients:
- They get to keep you as their technician.
- We can troubleshoot most of our phone systems remotely saving time and money.
- We offer free inbound support and have a high one-call resolution rate.
- We can offer other services or upgrades that you may not have been able to offer in the past.
- We sell Phone Systems and T1 service nationwide; covering multi-location customer needs.
Benefits for DiscountCall:
- Larger revenue stream from increased customers.
- Another technician in the field with experience, which helps us grow.
- Shorter sales cycles and higher profit margins.
Benefits for you:
- Paid weekly regardless of what your customer pays.
- Possibility of more work based on expertise and sales by our Account Executives.
- We can help upgrade your existing customers with newer technologies, making you more commissions.
- We sell and support everywhere in the U.S., extending your network of opportunities.
- A major alternate revenue stream.
Frequently Asked Questions
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