Our Team
Our team is comprised of highly driven, customer centric, professionals with a wealth of experience in the telecommunications industry. Members are added to our team because of their go-getter attitude and their ability to problem solve. However, our team members’ greatest attribute is our knack for customer service; it is a tireless passion for all of us and one that will serve your company well. Here is a little more information about our outstanding team.
Randy A. Berlin
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President
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Tony Miyares
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Director of Operations
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Andrew Gambini
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Chief Technology Officer
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Caroline Gregory
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Major Account Executive
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Johnny Crosskey
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Marketing Representative
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Calvin Kwok
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Director of Web Development
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Jeffery Grace
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Systems Engineer
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Randy A. Berlin - President
The founder and president of DiscountCall.com, Inc., Berlin has been building relationships since 1996. In his role, Berlin oversees the sales, marketing and delivery of telecommunications services to all of DiscountCall's Atlanta and national business customers, an organization of employees, agents, contractors and vendors reaching most cities in the continental U.S. His day to day responsibilities includes the hiring of new salespeople and growing the Referral Partner Program with strategic partnerships and online strategies. His leadership by example approach has been popular among peers and clients. "I played on 10 minor league baseball teams prior to jumping in the telecom game." Berlin has been in telecommunication sales and management for over twelve years.
Berlin is a graduate of Virginia Tech with a degree in Sports Management. In his spare time, he enjoys throwing frisbees and tennis balls to Winnie, watching college football and trying to stay in shape playing basketball, cycling and kickboxing. Favorite color is green.
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Tony Miyares - Director of Operations
Tony serves as our Director of Operations handling various relationships with Customers, CLEC's, Phone Vendors, and ISP's. In his role, Tony manages DiscountCall projects across all segments of telecommunication services to Atlanta and national customers. He is responsible for tracking order installs, troubleshooting customer issues, and following up on service inquiries.
Tony moved to the Marietta area in 2000 from sunny Florida in search of true autumn and winter and he now enjoys every moment of them. Currently, Tony is working on obtaining 2 Comp TIA Certifications; A+ and Network Plus. He has also begun the process of obtaining several Samsung Telephone System Certifications.
During his time off, Tony enjoys photography, watching movies, playing MS Flight Simulator, cooking, and hanging out with family and friends.
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Andrew Gambini - Chief Technology Officer
Andrew serves as the Chief Technology Officer, handling various relationships with CLEC's, IXC's and ISP's. In his role, Andrew oversees the day-to-day business of DiscountCall across all segments of telecommunication services to Atlanta area customers as well as various high profile national customers. He also develops and manages alternate channel relationships with Samsung and our telecommunication providers. He is responsible for sales support, off-site support, and procedural training. Gambini is also responsible for the daily and tactical activities that support our company's mission- ensuring that our customers realize a return on their investments, increase their productivity, and, most importantly, get an infinite return on satisfaction. Andrew brings with him nearly sixteen years of telecommunications experience and has worked for Mpower, FDN Communications and SBC(now AT&T). While serving in the United States Marine Corps, Andrew worked as a Financial Analyst and Information System Coordinator. While there, he was exposed to the inter-dynamics of finance and technology requirements.
Andrew was born in Mexico City and is fluent in English, Spanish and conversational French. He enjoys music, photography, travel and attended both the Atlanta Institute of Music and the Art Institute of Atlanta. When not working Andrew enjoys spending time with his family including, wife Rita, dogs Bella and Toby, and cats Pink and Dory.
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Caroline Gregory - Major Account Executive
Caroline serves as a Major Account Executive, managing new and existing relationships with DiscountCall’s referral partners and clients. She is also responsible for new phone system and low voltage cabling sales acquisition along with T-1 Voice and Data services for strategic clients. By initiating and maintaining numerous IT Vendor relationships throughout the Southeast, she is able to develop and create unique strategic marketing efforts within DiscountCall’s target market – an area where enterprise solutions are most valued. In addition to this, Caroline also supports the direct sales efforts of various CLEC’s by utilizing our diverse product line and extensive footprints across the U.S. She has a great deal of experience in both direct sales and sales management with Cbeyond and NuVox Communications in the Atlanta area.
Caroline is a graduate of the University of Tennessee with a Bachelor’s degree in Business Administration and Marketing. Residing in Brookhaven, she enjoys live music, attending sporting events and is learning to play the guitar.
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Johnny Crosskey - Marketing Representative
Johnny serves as the Marketing Representative, working with media, customers, vendors, and the community to build DiscountCall's brand. In his role, Johnny identifies key media and speaking opportunities, develops effective partnerships, creates content for ads, flyers and the DiscountCall web site, and manages marketing vendor relationships. All of this is done to ensure that DiscountCall is always positioned to reach customers. Johnny is in the enviable position of performing marketing duties for the premiere telecommunications provider in the country.
Johnny grew up in Tampa, FL where he suffered through the Buccaneers' dark years and was awarded with a Super Bowl in 2003. When not working with DiscountCall, you can see Johnny's work in the pages of ScoreAtlanta. Johnny is the Georgia Tech beat writer for the publication.
Johnny earned his B.A. in English at Rollins College in Winter Park, FL and his M.A. in Communications Management from Simmons College in Boston, MA.
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Calvin Kwok - Director of Web Development
Calvin will serve as the technical guru behind the DiscountCall.com and FrameRelay.Net websites. His knowledge of HTML, databases, and user interface design will help make the websites a fantastic resource for business owners and network managers. He will also support our back-end program dubbed "Larry" which makes it easier for customers to find optimal telecommunication services through our portfolio carriers. Calvin has been successful in different online marketing endeavors and has built various popular national websites.
In addition to consulting for DiscountCall, Calvin keeps busy running his internet media company. When not working he can be found sleeping, or out jogging somewhere.
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Jeffery Grace - Systems Engineer
Jeff is the lead Systems Engineer of DiscountCall.com, Inc. He is responsible for system planning, installation and training of all phone system and structured cabling projects. Jeff brings with him 26 years of telecommunications experience and has extensive knowledge with the Samsung, Nortel and Lucent/Avaya product lines. Jeff is very dedicated to his work as he plays a big role during the implementation process for each customer. Prior to DiscountCall, Jeff worked for various Samsung Dealers in the Atlanta area.
Jeff resides in Marietta with his wife Belinda. He has one daughter serving in the military and the other currently at UT-Chattanooga. When not working he can be found cooking or spending time with his wife.
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Winnie - Chief Greeter
Winnie serves as the Chief Greeter handling various relationships with fellow employees, the mailman and the UPS guy. In her role, Winnie oversees the day-to-day task of fetching frisbees and tennis balls around the office. She also develops and manages other dog and human relationships throughout the Zonolite complex. She is responsible for periodic internal mail delivery, outbound faxes and is learning to use the copier. Winnie brings with her almost eleven years of experience working on the sales floor and phone lab. She is part time since she sleeps a lot and hasn’t needed
Winnie comes to us from the country of Belgium where she also has dual citizenship. Both of her parents were Border Collie show dogs in Europe and her breed understands over 220 words in the dictionary. When not working, she can be found fetching frisbees and tennis balls at Piedmont Park and spending time with friends who are all humans thinking she is one. Winnie lives rent free in Atlanta with her dad, Randy.
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